Support

At Randox our highly specialised support team is on hand with expert advice and support regardless of where you are in the world. Our global team of expert technical and applications staff ensure unbeatable service for hassle free diagnostics.

Time is critical in any laboratory, therefore you are our top priority. Dedicated specialists answer all queries in a quick and thorough manner and our field agents are on hand at any time so you can be sure of a quick response.

Randox is committed to the smooth running of your laboratory ensuring that your systems will remain operational with optimum productivity. Our unrivalled customer support and quality products also extends in the form of our leading IQC and EQA programmes, 24.7, a peer group IQC programme and RIQAS the largest global EQA scheme in the world.

To contact our technical support teams, simply call the relevant telephone number given below or email technicalsupport@randox.com.

Technical Support: +44 (0) 28 9445 1001

Technical Support (Out of Hours): +44 (0) 743 626 2000

RX Technical Support: +44 (0) 28 9445 1070

Evidence Technical Support: +44 (0) 28 9445 1029

Evidence Technical Support (Out of Hours): +44 (0) 77 6594 5097